PBX Interfaces
Hitech is the only CAD vendor with direct interfaces to PBXs, which provides integration between CAD and numerous telephone systems maximizing your SafetyNet investment.
The SafetyNet CAD PBX Interface provides Enhanced 911 functionality through Caller ID services provided by the local telephone company. This interface is especially useful in areas where E-911 services are not available.
The SafetyNet CAD PBX Interface includes a logging feature which records all call event information call arrival, call pick-up, call hang-up, transfers and holds.
Hitech has implemented telephony interfaces to Avaya (formerly Lucent) Definity, Nortel Meridien, Matra (CSTA) and NEC NEAX PBXs, all using the TCP/IP protocol. The SafetyNet CAD PBX Interface can be used in addition to the SafetyNet E-911 Interface to log information from non-emergency calls.
A voice recorder interface option is also available for the SafetyNet CAD PBX Interface that stores references to the audio segments associated with each call. Request Info »
