Customers and Partners

A key reason why public safety agencies around the globe use Hitech solutions is because customers play an integral role in the product-design process. Users have the ability to customize and enhance SafetyNet applications–including the user interface, the business rules, and the back-end database–and Hitech also incorporates their ideas into its base products. Learn more about how Hitech Systems works with top technology partners and forward-thinking public-safety agencies to build and deliver the best products in the industry.

"Hitech's quality of training and customer service are the best in the business."
–Lt. Wayne Hoss, San Mateo Police Department, California

"SafetyNet RMS has integrated our legacy systems and procedures, making it the only place I look when I need information."
– Officer Ronda Caine Alcantara, Burlingame Police Department, California

"You don't stay with the same company for more than a decade if they don't provide excellent products, customer service and support. We've had Hitech SafetyNet products since 1989 and have no plans of changing. Hitech's software helps us deliver real-time, life-saving responses to our citizens."
– Randall Lewis, Assistant Director, Washington County E 9-1-1, Tennessee

"SafetyNet RMS has integrated our legacy systems and procedures, making it the only place I look when I need information."
– Officer Ronda Caine Alcantara, Burlingame Police Department, California